Last Updated: March 26, 2025
1.1. These Terms and Guidelines ("Terms") govern your access to and use of the services provided by FINIX PRO LTD through our platform www.texonium.com.
1.2. By accessing or using our services, creating an account, or purchasing AI-credits, you agree to be bound by these Terms. If you do not agree, you may not use our services.
1.3. FINIX PRO LTD is a limited liability company incorporated under the laws of England and Wales, company number 15274784, registered at 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom.
1.4. We may revise these Terms from time to time. We will post the updated version on our website and indicate the revision date. Your continued use of the platform after changes are posted constitutes acceptance.
1.5. For questions or support, please contact [email protected]. We aim to respond within 48 hours on UK business days.
2.1. To access our platform, you must create a user account. You agree to provide accurate, current, and complete information.
2.2. You are solely responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
2.3. You must be at least 18 years of age or the legal age of majority in your jurisdiction.
2.4. We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.
2.5. You may not create multiple accounts to bypass limits or restrictions set on your main account.
2.6. You agree not to impersonate another person, use a fake identity, or misrepresent your affiliation with any individual or entity.
3.1. Our platform operates using AI-credits, a virtual currency required to access and use FINIX PRO's AI-driven tools.
3.2. You may purchase credits on our pricing page via available payment methods. AI-credits will be added to your account automatically upon successful payment.
3.3. Prices and credit packages are subject to change. We will do our best to notify users in advance of significant changes.
3.4. Credits are non-transferable between accounts and may not be exchanged for cash.
3.5. Promotional or bonus credits may have expiration dates and additional limitations.
3.6. Credits have no monetary value outside of the platform and may not be used outside the scope of FINIX PRO’s services.
4.1. FINIX PRO offers AI-generated content, including but not limited to:
4.2. The quality and relevance of generated content depend on the prompt and instructions you provide.
4.3. Content is generated automatically and stored in your profile history unless deleted by you.
4.4. We do not guarantee the accuracy, legality, or fitness for purpose of the generated content.
4.5. We may add, remove, or change service features at any time.
4.6. We reserve the right to restrict usage or limit access in cases of suspected abuse or excessive resource consumption.
5.1. We accept various forms of payment including major credit cards, PayPal, and others specified at checkout.
5.2. Once a payment is confirmed, AI-credits are applied immediately to your account. All transactions are final unless covered under our refund policy (see Section 6).
5.3. In case of payment disputes, chargebacks, or fraud, we may suspend your access until the matter is resolved.
5.4. You are responsible for any bank fees, transaction charges, or currency conversion costs incurred during purchase.
5.5. We reserve the right to decline transactions deemed suspicious or potentially fraudulent.
6.1. Refunds are available within 30 days of purchase, provided the AI-credits were not used.
6.2. If you experience technical issues or if the service fails to function, you may request a partial or full refund by writing to [email protected] with evidence.
6.3. Refunds are issued at our discretion and will be processed using your original payment method.
6.4. We do not issue refunds for dissatisfaction with AI-generated content unless a clear platform malfunction has occurred.
6.5. Subscription plans may be canceled at any time. Cancellation will apply to the next billing cycle.
7.1. All content generated using FINIX PRO is owned by you. You may use, edit, republish, and distribute it freely.
7.2. However, FINIX PRO retains all intellectual property rights in its platform, software, and AI technology.
7.3. You may not:
7.4. You agree not to remove, alter, or obscure any proprietary notices on our software or documentation.
8.1. You agree not to use our services to create, distribute, or promote content that:
8.2. Violation of this policy may result in immediate suspension or termination of your account.
8.3. We reserve the right to report unlawful activity to relevant authorities.
8.4. You must not attempt to reverse engineer, decompile, or otherwise access the underlying source code of the FINIX PRO platform.
9.1. FINIX PRO provides services on an "as-is" and "as-available" basis. We make no guarantees of availability or error-free functionality.
9.2. To the maximum extent permitted by law, FINIX PRO shall not be liable for indirect, incidental, or consequential damages arising from your use of the service.
9.3. Our total liability shall not exceed the total amount you paid for AI-credits in the last 3 months.
9.4. We are not responsible for content loss due to user error, third-party service disruptions, or internet outages.
9.5. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
10.1. These Terms are governed by the laws of England and Wales.
10.2. We aim to resolve any dispute amicably. In the event of a legal dispute, jurisdiction lies with the courts of England and Wales.
10.3. You are responsible for compliance with local laws when using our services internationally.
10.4. In the event of a dispute, both parties agree to first attempt resolution through informal negotiation within 30 days before pursuing legal action.
11.1. We are committed to protecting your personal data and privacy.
11.2. Please review our Privacy Policy at www.texonium.com/privacy to understand how we collect, use, and store your data.
11.3. By using our services, you consent to our data practices as outlined in the Privacy Policy.
11.4. We do not sell your personal information to third parties.
12.1. For help, contact our support team at [email protected].
12.2. Visit www.texonium.com/help for tutorials, FAQs, and additional guidance.
12.3. Our support team is available Monday to Friday, excluding UK public holidays.
12.4. Urgent issues may be flagged by writing “URGENT” in the subject line of your email.
13.1. FINIX PRO is not liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to natural disasters, acts of government, war, civil unrest, technical failures, or service outages caused by third parties.
FINIX PRO Ltd reserves the right to refuse service, modify features, and enforce these Terms at its discretion.